Privacy Policy

1. Information We Collect

We collect only the information necessary to provide our services: your name, email address, and the content of your message when you use our contact form. We do not collect sensitive personal data. If you visit our studio or interact with us in person, we may also receive contact details you choose to provide.

2. How We Use Your Information

Your information is used to respond to your inquiries, provide customer support, and, where you have given consent, to send you updates about our collections and sustainability initiatives. We do not use your data for automated decision-making or profiling.

3. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process your data on the following bases: (a) your consent for marketing and for the contact form; (b) performance of a contract when we fulfil orders or provide services; (c) our legitimate interests in improving our services and communicating with you, where such interests are not overridden by your rights.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share data with service providers who assist us (e.g. hosting, analytics) under strict confidentiality. We may disclose information if required by law or to protect our rights, safety, or property.

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, and against accidental loss.

6. Your Rights and Choices (U.S. and Other Regions)

United States: Under the CCPA (California Consumer Privacy Act), California residents have the right to know what personal information we collect, to delete it, to opt out of the “sale” or “share” of personal information—we do not sell or share your personal information for cross-context behavioral advertising. You may also have the right to correct and to non-discrimination. Residents of other U.S. states may have similar rights under state law. To exercise any of these rights, contact us at radiomail@gholrinndrozia.world.

Where the GDPR or other non-U.S. laws apply, you may have the right to access, correct, delete, restrict, or object to processing, and to data portability. Contact us at the email above to exercise those rights.

7. International Data Transfers

If we transfer your data outside your country, we ensure appropriate safeguards (such as standard contractual clauses or adequacy decisions) are in place to protect your information in line with applicable law.

8. Data Retention

We retain your data only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Contact form data is typically retained for the duration of our correspondence and a reasonable period thereafter.

9. Children's Privacy

Our website and services are not directed at children. In the United States we do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). If you are under 13, please do not use our contact form or provide any personal information. If you believe we have collected information from a child under 13, please contact us at radiomail@gholrinndrozia.world and we will delete it promptly. In jurisdictions where a higher age applies (e.g., under 16), we do not knowingly collect data from such minors.

10. Advertising and Third-Party Services

We may use your information to deliver and measure advertising in compliance with Google Ads policies and applicable U.S. law. We do not sell your personal information. The following services may collect or use data as described:

Google Ads (Conversion Tracking & Remarketing): We may use Google Ads to measure ad effectiveness and to show you relevant ads on other websites (remarketing). Google may set cookies and collect data as described in Google’s Privacy Policy. You can manage ad settings and opt out of personalized ads at Google Ad Settings.

Google Analytics: We use Google Analytics to understand how visitors use our site (e.g., pages visited, traffic sources). Analytics may collect IP address, device and browser data. You can opt out via the Google Analytics Opt-out Browser Add-on.

Google Maps: Our contact page may embed Google Maps. Use of the map is subject to Google’s Privacy Policy; we do not control data collected by Google when you interact with the map.

California “Shine the Light”: California Civil Code § 1798.83 permits California residents to request certain information about disclosure of personal information to third parties for direct marketing. We do not share your personal information with third parties for their direct marketing use.

11. Use of Cookies

We use cookies and similar technologies for essential functionality, preferences, and analytics. For details on types of cookies and how to manage them, see our Cookies Policy.

12. Policy Updates

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. We encourage you to review it periodically.

13. Contact Information

Gholrinndrozia is located in the United States. For privacy requests, questions about this policy, or to exercise your rights (including CCPA rights), contact us at: 1950 S Mt Prospect Rd, Des Plaines, IL 60018, USA; email radiomail@gholrinndrozia.world; or phone +1 847-699-0900.